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Privacy Commitment and Data Use

Your trust depends on responsible and secure handling of your personal information.

How We Approach Your Privacy

Privacy is not about secrecy—it’s about honest communication. We explain what information is collected and the reasons for using it.

All processing is guided by South Africa’s data protection laws. We value transparency and limit information use to clear, necessary purposes.

Data Collection and Reasons

Information is collected to operate services, support functionality, and improve your experience with our products.

Information You Share Directly

  • Contact details given during inquiries
  • Communications via forms or email
  • Feedback and content you contribute
  • Responses to surveys we conduct
  • Any support requests submitted

Automatically Collected Data

  • Device details like browser or system
  • Visit times and page navigation
  • Approximate location information
  • Interaction with features or content
  • Cookies or similar technologies

How We Use Your Data

Collected information supports service delivery, resolves issues, and adds communication clarity.

  • Responding to your queries
  • Facilitating chosen features
  • Providing requested updates
  • Troubleshooting errors
  • Compiling systems usage statistics
  • Analyzing functional improvements
  • Fulfilling legal obligations

Ongoing Promise: Data is not kept longer than needed for processing purposes and is safeguarded against unauthorized access by physical and digital controls.

When Data Is Shared

Data sharing is limited. Sometimes, service support or legal compliance makes sharing necessary, but it is always controlled and justified.

Third-Party Partners

Reliable, vetted partners may process information for technical support or analytics, strictly under data protection agreements.

Legal Compliance Obligations

Lawful authorities may request access. Compliance is met only where required by South African law.

Aggregated Anonymous Insights

De-identified data is sometimes used for product improvement and trends, never linked to individuals.

Your Data Rights Overview

Under South African law, you have clear rights—review, correction, restriction, and more, regarding your data held by us.

  • Request a copy of your data
  • Ask for corrections
  • Request data deletion
  • Request portable data copy
  • Object to certain uses
  • Restrict some uses

Contact us to exercise these rights or learn more about your personal data handling.

How We Secure Data

Security measures—technical and organizational—are maintained to prevent unauthorized access or loss.

Technical Safeguards

  • Password-protected storage systems
  • Secure, encrypted data channels
  • Routine software updates
  • Regular security evaluation

Organizational Practices

  • Limited employee data access
  • Staff training on data handling
  • Controlled device use policies
  • Incident response routines

How Long Data Is Kept

Data is stored no longer than necessary to meet service, legal, or operational needs, and removed when no longer required.

  • Stored for active service period
  • Kept only as needed
  • Stored for record period
  • Kept for legal requirement
  • Stored until unsubscribed

Retention periods are reviewed regularly for compliance.

Transfers Beyond South Africa

Cross-border transfers occur only with legal safeguards or your express consent, as required by law.

  • Data transfer agreements in place
  • Transferred to compliant partners
  • Based on proven frameworks
  • Explicit user consent if needed

Use of Cookies and Similar Tech

Cookies support essential functionality, user preferences, and analytics while honoring your data choices.

Cookie Types We Use

  • Support site operation basics
  • Track and improve site use
  • Adapt site to user needs
  • Remember selections made

Cookie preferences are managed in browser or site settings.

How We Update This Policy

Updates may happen. Significant changes are posted here and may trigger notice when legally required.

  • Website notice of updates
  • Contact via provided email
  • Pop-up or banner notifications
  • Change log available

Check this page regularly for updates affecting your rights.

Reach Our Privacy Contact

Write or call with privacy questions or requests—details are at the bottom of this page.

Calivorentax

3 Bridgeway, Century City, Cape Town 7441 South Africa

Phone: +27(58)1479193

Email: content@calivorentax.sbs

Revised April 24, 2026

Applies from April 24, 2026